Case Study – Pharmaceutical (Company Code & Plant Roll-Out)

Customer Profile

The customer for this case study belongs to the healthcare industry the major segments that we cater to are Nephrology, Critical Care, Neurological Disorders, Urology, Gastroenterology, Respiratory and Cardio Metabolic. Our client believes in providing innovative solutions to healthcare problems and possesses an entrepreneurial culture to build divisions and products for the same. We retain a specialty marketing process in the Indian Pharma industry through our structure of customer-dedicated marketing teams and comprehensive product portfolios.

Project Scope

Company and Plant Roll-Out of SAP for a Business process, including the following:

  • Finance & Controlling (FI/CO)
    • Organization structure, Acc. Payable & Receivable, G/L, Chart of Account, Chart of Depreciation, Financial Statement & INDAS, Cost Accounting, Profit Center Accounting, Internal Order (CO), Distribution structure (CO),Integration between MM-FI,SD-FI,HR-FI,FI-CO
  • Material Management (MM)
    • Procure to Pay cycle , Inventory Management , Vendor Evaluation , Multi-level Release strategy for PO, PR & Contract
  • Sales & Distribution (SD)
    • Customer Master, Pricing, Sales Order Processing ,Reverse pricing, Invoice, Export process from Order to Cash
  • GST (Goods & Services Tax )
    • GST & Withholding Tax (TDS & TCS)
  • Human Capital Management (HCM)
    • Recruitment – Vacancy creation, Advertisement creation in system (newspaper, job portal), offer applicant contract, prepare for hiring, applicant hiring in recruitment module, and then actual hiring in PA module.
    • Organizational Management, Personnel Administration
    • Time Management, Holiday calendar (State wise holiday calendar for different holidays)
    • Payroll, Retroactive payroll (all arrear can be covered in retroactive payroll), Custom Payslip
    • Loan recovery via employee vendor (Every individual employees loan balance can be seen by finance and repayment can be adjusted from HR through posting.)

Challenges

This customer ran their subsidiary business operation without any standardize process using a paper-based model with using Tally for their new Company and plant, The lack of standardize process lead to data inconsistence and audit noncompliance. The main need all group company can run with similar business process into one system to get Group level transaction and operational data for MIS and other business purpose.

The issue of using other software not getting proper report as requirement and majorly it’s not proper authorize control and it best possible for data manipulation.

VSD Technology understood the customer challenge and as per requirement, for that it recommended the Company and Plant Roll out of SAP.

The major benefit we have from customer that they has good knowledge about the how to use the SAP process structure and Transactions.

VSD technology takes these opportunities by working with customer leadership team to introduce a Strategy that focused on the relationship between people, processes, and systems. It ensured all stakeholders understood the benefit of business process standardization across all company and accept the purpose of the SAP roll out for the new company and plant.

VSD Technology team gave user manual to customer for execute the different process related transaction and update in the user manual, so that customer will get confident about how to use the SAP for the new Company and Plant.

In cutover activity finance transactional data was uploaded from legacy to SAP and reconcile the given data with SAP, also extended required data of one company to other to reduce duplication and redundancy of the data, the same has been checked in Quality system. After getting confirmation from the user the same has been performed for the Production system.

After Go-Live VSD team supported on daily basis, as the system new from the customer we will guide to run the transactions and solve the issues on priority basis.

VSD Technology done the reports as per business requirement, for that it’s easy for customer to take management decision with help of reports.

VSD Implementation Process

The following is a brief synopsis of VSD Consulting’s implementation process:

  • Kick off meeting with all HOD’s, and SME’s.
  • Understand AS-IS process
  • Fit –Gap Analysis
  • Define TO-BE process
  • Identify WRICEF objects development
  • Collecting & Validating Master & Transaction data with templates provided by VSD
  • Unit Testing
  • SIT
  • UAT
  • Cutover Activity
  • Go-Live and Support

VSD Implementation Process

By using the same SAP system for new company and plant customer has now all the process mapped and standardized across all company. Which can benefit the customer in many ways like operations and MIS to make business decision on group level.

By using a team of experienced consultants with cross-functional experience in multiple modules, a VSD technology was able to deliver a high-quality roll out in 4 months with minimal post Go-Live support. VSD technologies believes it is important to have experienced consultants who not just understand specific SAP modules, but also how the module would meet various customer requirement and integrate with other modules. Business interruption on Go-Live was minimal considering the well-executed Change Management strategy. Within 1 month, the customer team has developed a new routine in their everyday business processes for new Company and Plant.

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